An Alphabetical CHECK LIST for when you are renting a Self
Catering Holiday Vacation Home
We do advise property
owners to update their Availability dates on a regular basis
on the jmlvilas.com web site in association with englishcottagerental.com.
If they have not indicated an availability date, please email
them for this information.
2) ACCOMMODATION: Most advertisers provide excellent
accommodation details, occasionally they might have omitted
some details, so if you require additional information contact
the owner. In many cases Property owners have their own web
site that shows additional details and if they do have a site
you can access this from the featured property page.
Many advertisers are registered
or listed with their country/regionís Tourist Office and have
to comply with the guidelines on standards of accommodation
and facilities & equipment provided.
3) BABYSITTING: If you require a baby sitter you must
ask the Property owner if they have contacts.
4)BREAKAGES: (see also Inventory & Deposit sections
below) Small accidents can happen when you are on holiday.
Normally if a renter breaks glasses, crockery etc they will
often find replacements at the local supermarket and should
always advise the owner or agent. If there is a serious breakage
- window - chair etc, the renter should immediately report this
to the owner or their agent.
5)BICYCLE HIRE: If you need to hire a bike, it might
be advisable to contact the owner when you make your booking
as to availability in the property's area.
See No 9 Changeover Day below as many
property owners can accommodate for longer or shorter periods
depending on seasonal demand.
6)CAR HIRE: If you need to hire a car, sometimes if you
book well in advance you can secure a rental at a more favourable
price. Rental prices tend to vary from country to country and
from experience car hire in Spain is a lot cheaper than Ireland.
If you want a quote Click
here to go to our CAR HIRE PAGE at insurance4carrental.com
7) CHILDREN: Some property owners do not accept children
under a certain age bracket.
8)CLEANING: Many holiday properties provide a cleaning
service and state this on their page on jmlvillas.com. Sometimes
they offer daily, weekly or just end of stay cleaning. In other
cases you either have to clean it yourself or pay additional
charges. It is advisable
to check when booking.
9) CHANGEOVER DAYS:
The property advertiser will usually advise on our site
the changeover days. In the peak periods these days cannot usually
be changed, however at other times of the year many property
owners will be agreeable to changing the booking period. i.e.
Instead of Saturday-to-Saturday - Tuesday to Tuesday. You will
also come across some property owners who will be happy to let
the property for a very long weekend. If this information is
not stated you can always email the owner.
10) CHECKING IN & OUT: Please make sure you have
the owner or agent's contact details with you - mobile phone/office
phone etc and provide them with your mobile number as well.
Sometimes flights are delayed for example and you should let
the key holder know the situation. You should also agree a check
in time with them. With many properties you cannot arrive till
after 12 noon, but check the situation out when you make the
booking. If you are likely to arrive out an "unsocial hour"
then you might find that you are charged a fee if there is an
agent handling the check in.
When you leave the property,
quite often you have to be out by 10.00 in the morning to allow
cleaners in and normally times will be agreed between yourself
and the owner in their Rental Agreement or correspondence.
11) DEPOSITS: - Initial Deposit & Damage Deposit:
You will normally be asked to put down a deposit at the time
of booking. Sometimes this is non-refundable so please check
the details with the property owner. It is worth well considering
taking out Travel Insurance when you make a booking in case
you have to cancel your visit.
Many property owners now require a damage deposit to be held
throughout your visit. see section 4 above on Breakages
GAS & WATER: These utilities
are expensive in most countries and are usually metered (except
with butane gas). You will usually find that these services
are included in the rent, although sometimes the electricity
is on meter and you sometimes have to pay additional charges
for heating or heating a swimming pool.
Electric voltages in England are 240v Square 3 pin plug. Visitors
from overseas will need to purchase an adaptor that will work
in many countries including the UK, Ireland, Malta and parts
of Africa. You should find out when you arrive at a property
where the trip switch/fuse board is and also if butane gas is
being provided how to change the bottle and where to purchase
13) INSURANCE: You should take out adequate travel insurance
when you make your booking in case you have to cancel the holiday.
In many cases if you have an accident at a property, although
the Property owner's insurance company will initially entertain
the claim they may also want to pursue your insurance company.
A property owner's insurance
will probably not cover your personal must make sure that your
property is properly covered for holiday lettings. You should
advise the insurance company that it is being let for this purpose.
If you want some further information on quotes follow this link
here to go to TRAVEL INSURANCE at jml Property
14) INVENTORY: It is normal procedure to have an inventory
of the contents that will be checked in by the local agent or
owner. A damage deposit is often held and then will not normally
be returned till after the property has been vacated and will
either be paid back locally or sent to the renterís home address.
You will often find reference to this and the amount to be paid
in the rental agreement.
You should check with the owner as to when you can expect to
receive the deposit back. If can be checked in with your guests.
Either the owner or local agent should politely point out that
if the visitors break equipment, if they are glasses for example
then they should replace, if it is more serious - bed, window
etc, then immediately report it.
We encourage advertisers on jmlvillas.com
to give a description of their kitchen. They should include
an oven (conventional or microwave )They should include an oven
(conventional or microwave), Does it have a dishwasher, washing
machine, iron etc?
16) LINEN HIRE/TOWELS/COTS: Before setting off on your
holiday check out the linen hire situation. Many property owners
provide linen & bath towels (but not beach towels) and many
of the properties advertised do not have linen or towels. They
would provide pillows, duvets or blankets usually. You can often
hire linen locally, which is a good idea if you are flying.
Check with the property owner when you make your booking. If
you require a cot you should find out if the owner provides
these, or if you can hire one or if you have to bring your own.
17) LOCAL FACILITIES: If the owner has not provided a
Property Handbook (see 21 below) please ask for information.
Do not forget to buy a guide book and buy local area maps.
18) LOCAL AGENT: Many property owners will employ a local
agent to check you into the property. This person (or agency)
would most likely be your point of contact if you have problems
at the property. The local agent can sometime arrange linen
hire and if the owner has not left you a Property Information
book, the agent can normally tell you about local shops, restaurants,
bars and attractions.
19) PRICES / RATES: At jmlvillas.com we encourage
our clients to keep their prices updated. Unfortunately not
all advertisers do this and in some cases do not submit their
prices. If you are not certain about the information shown,
email the owner for confirmation. You will probably find that
you are paying more over bank holiday periods and in the main
20) PROPERTY CAPACITY: Although a property might stipulate
it sleeps 6, there is often the possibility that it can sleep
an addition 2 on a sofa bed. Alternatively a property stating
it sleeps 6 might only have 2 bedrooms - the other sleeping
capacity being on the sofa bed. Check the description carefully
and if in doubt email the owner for clarification.
21) PROPERTY HANDBOOK: We advise owners to leave a ring
bound folder with some notes about the property - how the hot
water system works, where the rubbish should be put, information
on local shops, restaurants and attractions etc.
22) RENTAL AGREEMENT: It is normal procedure to have
a rental agreement. In some countries it is the law. It will
set out the terms of the rental - prices, length of let, damage
deposit and other conditions.
23) SWIMMING POOLS:
Take great care if you are renting a property with a swimming
pool. In France it is now the law to have these fenced as well
as to supervise young children. You will quite often pay an
additional charge for the heating of the pool. Take great care
with pools they are not always lined with tiles and concrete
and the lining can easily be damaged by a sharp object. They
are expensive to replace and you could be responsible for paying
this if a member of your party has caused the damage.
Some property owners provide telephones for incoming calls;
some have a pay phone system. If you are taking your mobile
on holiday, make sure that you have contacted the mobile phone
provider to allow calls to be made to and from it when you are
not in your home country. Generally you will pay the cost of
the call coming from your home country to where the mobile is
being used. Remember that not 100% of the UK is covered by the
mobile phone networks and if you live in the UK the phone you
have might not always work in parts of England.
If you do not have a
mobile and there is no telephone at the property and you want
friends or family to contact you in an emergency let them have
the owner or agentís number
Many properties provide a
television. Quite often it will only be the local countryís
networks. (BBC, ITV, Channel 4 / 5 etc). In some areas in England
TV reception is not 100% Some properties have satellite
systems in addition.
26) WASHING / IRONS: If the property you are going to
rent does not have a washing machine, you should find out from
the owner or agent the location of the nearest laundry or laundrette.
You should also check to see if the property has ironing facilities.
If you need to take an iron, there are very neat travel irons
on the market.
27) WCs: Many properties have a septic tank rather than
mains drainage and have narrow gauge pipework. Nothing other
than toilet paper should be put down any WC. You will often
find in Greece & Turkey that you will have to use a separate
container for toilet paper. Blockages are inconvenient and expensive
to clear and you could be charged if a specialist is called
28) WELCOME PACKS: A lot of properties provide a welcome
pack. Quite often a local agent can arrange for this if required,
especially if you are going to arrive late at night. (Bread,
milk, coffee tea etc). In some case these are included in the
prices of your stay, in others it will be an additional cost.
Do not expect to have a welcome pack, as many property owners
do not provide these.
COMPLAINTS: If you are not happy about the letting ó Let
the owner or agent know. They might not be able to do anything
about it, but often they can. Please note that the descriptions
on the jmlvillas.com web site are put on by the owners themselves.
If you are in doubt about accommodation details always check
with them before you book. jml Property Services takes no responsibilty
for any bookings or agreements made between an advertiser and
holiday home renter.
note this guide has been compiled from experience and jml Property
Services takes no responsibility for the accuracy of its content.
jml Property Services takes no resonsibility for any agreements
/ transactions or arrangements made for any property advertised
on this website and all dealings must be carried out between
advertiser and applicant
If you have any further tips for people renting holiday properties
that could be added here, please
email them to us.
direct with owners. No commission. No booking fees